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Kooomo CEO Ciaran Bollard is joined by Andy Mulcahy, Strategy & Insight Director at IMRG, and Patrick Taylor, Business Development Manager at Loqate, to look at what customers really want from deliveries and how retailers can create a delivery experience that goes far beyond signing for a package!
Looking to create a delivery experience that goes far beyond a knock on the door?
In this webinar, Kooomo CEO Ciaran Bollard is joined by Andy Mulcahy, Strategy & Insight Director at IMRG, and Patrick Taylor, Business Development Manager at Loqate, to discuss what customers really want from deliveries.
Topics covered include:
- Key challenges for retailers around delivery
- Customer expectations - what to do when you can't offer free shipping
- Best practices throughout the shipping process
- How to prevent delivery failures through UX
- Q&A session with the panel
Want to get your delivery strategy in check ahead of the busiest shopping season of the year? Watch now!
Solving the key challenges for retailers around delivery
Watch the webinar now!