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Your personal data is in safe hands with us

General Data Protection Regulation, or GDPR, governs how businesses process and handle customer data. Our helpful guide below explains what it means for you, what data we hold and how we use that data.

No need to fret, understanding GDPR is quite easy

GDPR “The Basics and what you need to know...”

All businesses in Ireland that handle personal data are obligated to comply with the General Data Protection Regulation (GDPR). You might already be familiar with the Data Protection Regulations but, we want to ensure you fully understand how it pertains to you and your relationship with Kooomo.At its core, GDPR aims to align with the contemporary world we inhabit, ensuring that our personal data remains secure and protected when utilised by businesses. It's a positive step for all involved ensuring that personal data is only used for the purposes it is meant to and is held safely and securely whilst being used.

What constitutes personal data?

Personal data encompasses any information relevant to you as an individual, ranging from your name, address, date of birth to any internal customer account ids. Essentially, any data that can be used to identify you as an individual falls under this category.Typically, this data is utilised by a diverse range of organisations, from your employer maintaining your personal details at work to your favourite store or online retailer targeting you with tailored promotional offers based on previous shopping habits.Under GDPR, businesses are mandated to exercise increased diligence concerning your personal data and its utilisation to ensure that it is only used for the purposes it is meant to.

What does GDPR say?

GDPR strives to empower you with greater control over your information. Under the new General Data Protection Regulations (GDPR) individuals have additional rights, including the right to access the information held by companies and businesses so you can ascertain what they know about you and what they are using the information for.

We ensure your personal data remains secure at all times

At Kooomo, safeguarding your information remains our top priority, reflecting our unwavering commitment to trust. This principle has always been fundamental to our operations and will persist. We continue to evaluate our processes and practices and prioritise you as an individual at every turn.

Our privacy notice underscores our transparent and candid approach to gathering and utilizing your data and above all we reaffirm our enduring pledge to safeguard your information.

In essence, this policy outlines how:

  • We remain transparent about the data we collect.
  • We remain transparent about its usage.
  • We consistently demonstrate our profound dedication to maintaining your privacy.

Using your data to improve your experience!

For our valued customers or those who've opted in to receive communications from us, expect to hear more about company news, new product launches, or exclusive offers and events via email or text. Here's a brief illustration of how this process unfolds.

We launch a new feature to optimise eCommerce checkouts and payments, made available to select customers initially.


We were able to identify a group of customers who we knew were interested in Payment optimisation. Using this information we were able to contact those people with our new proposal using emails to communicate our offer.

The Result:

Our customers were able to get access to the new features as soon as they were launched thereby allowing earlier adoption and feedback. Truly a win-win situation.

Need more information?

For more information on the data being held and processed by Kooomo please click the link to our privacy notice below.

Find out here