PRIVACY POLICY
Updated May 2018



This privacy policy covers how Kooomo (25 Eden Quay Dublin D01 X8Y7, Ireland) as a data controller, uses information gathered from you when you use our website, contact us, or sign up to our marketing lists. This policy does not cover the practices of companies that Kooomo does not own or control, or the actions of people that Kooomo does not employ or manage. This Privacy Policy may change in the future. We invite you to check back periodically to see if we have made any changes. By using this site, you agree to the terms of our policy.

This policy explains how and for what purposes we use the information collected about you via the Site. Please read this privacy policy carefully. By using this Site and any services we offer via this Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site. If you have any queries or comments about the policy or our use of your personal information, please get in touch with us by emailing us at marketing@kooomo.com. In general, we use the information we collect about you to improve the features and services we offer and support our own marketing and promotion efforts.


Personal Information collected

The only personal data that we collect when you visit this Site is collected when you contact us or request information by submitting a form on one of our webpages. This typically consists of your name and email address, but may also include your business name and telephone number or other information related to your business. If you submit your telephone number on an inquiry form, we assume this as permission to contact you by telephone.

We might also use your information to promote products or services we offer on social media platforms.  Sometimes we will process the information to create specific audiences which we will use for marketing our business. If you change your mind and you don’t want to be a part of our community any longer, please email marketing@kooomo.com and let us know or click on the unsubscribe link in any of our emails. Your details will be immediately removed and we will not contact you again.


How we collect and hold data

When users visit our website, we may collect data with their consent to provide access to specific information or services. This includes specific requests to contact users, requests for specific information (eg white papers or reports) or requests to receive our regular newsletters and email communications. Should you wish to withdraw your consent to receipt of ongoing communication you may do so at any time by contacting marketing@kooomo.com or by clicking on the "unsubscribe" link in any of our emails.

We may also obtain, collect and process your Personal Data where it is in our legitimate interests to do so. This includes collecting data about how you use the Site including the content you look at, and also the monitoring and analysis of your engagement with material we send to you. This information is used to identify patterns which we can use in our marketing to help us improve our services and promote Kooomo and to develop, manage and administer our relationship with our business contacts and customers.

When we process your Personal Data based on our legitimate interests, we make sure to consider and balance any potential impact on you and your data protection rights. We will not use your Personal Data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted by law).

You have a right to object at any time to the processing of your Personal Data where we process your Personal Data on the legal basis of pursuing our legitimate interests.

We take reasonable steps to protect the data provided via our services. We maintain administrative, technical and physical safeguards designed to protect the Personal Data you provide. However, no internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to us via the internet. We store Personal Data only for as long as it is necessary for the fulfilment of the purpose for which the Personal Data was collected, unless otherwise required or authorised by applicable law. We take measures to destroy or permanently de-identify personal information if required by law or if the Personal Data is no longer required for the purpose for which we collected it.


Who has access to the information

The staff at Kooomo and certain other relevant suppliers (eg CRM providers such as SharpSpring or marketing email providers such as MailChimp) have access to the information, including personal information that we have collected from you.

If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. We will not otherwise disclose, sell or distribute your information to any third party without your permission unless we are required to do so by law.


Retention

We store Personal Data only for as long as it is necessary for the fulfilment of the purpose for which the Personal Data was collected, unless otherwise required or authorised by applicable law. We take measures to destroy or permanently de-identify personal information if required by law or if the Personal Data is no longer required for the purpose for which we collected it.


Access to, changing or removing the information we hold

If you want to update your information, change your mind or no longer wish to be a part of our community, please email marketing@kooomo.com and let us know. You may ask us to make changes and we will action these as promptly as possible. You can also unsubscribe from receiving emails from us by clicking on the “unsubscribe” link in our emails.


Cookies and tracking

Like many websites, we use “cookies” to enable us to personalise your visits to this website, keep track of your preferences and to track the usage of this website. Cookies are small pieces of information that are stored on your computer by your browser. Your browser will have the option to prevent websites using cookies (your browser’s help screen or manual will tell you how to do this), but please note that this may reduce the functionality of this Site and other websites. Like all websites, our servers automatically record ‘log files’ containing information about the volume and characteristics of our website traffic e.g. IP address, numbers of pages viewed, length of time spent on site. We use log files to build pictures of how our site is used that help us to monitor and improve the service we provide.


Changes to our privacy policy

Our services and our business may change from time to time. As a result, at times it may be necessary for us to make changes to this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.


Access to information and contacting us

To the extent provided by applicable law, you may have the right to obtain confirmation that we hold Personal Data or other information about you, request access to and receive information about the Personal Data we maintain about you, receive copies of the Personal Data we maintain about you, update and correct inaccuracies in your Personal Data, object and withdraw your consent to the processing of your Personal Data and have the information blocked, anonymised or deleted, as appropriate. The right to access Personal Data may be limited in some circumstances by legal requirements. To exercise these rights, please contact us as set forth below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via our services. Upon your request, we will take reasonable efforts to delete all of your Personal Data and non-identifiable information that you have provided to us, though we cannot delete any aggregate or otherwise non-indefinable information derived from your Personal Data or from your use of our services. If you provide us with any information or material relating to another person(s), you are responsible for making sure that the sharing with us and our further use as described to you from time to time is in line with applicable laws.