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Updated 31/01/2024

Privacy Notice

This privacy notice explains how we collect, use, and manage your personal data within the Kooomo organisation and for what purposes. Where we refer to “personal data” in this privacy notice, this means data which relates to you as an individual and which personally identifies you either directly or indirectly.   Please read this privacy notice carefully and as this Privacy Notice may change and evolve in the future, we recommend you check back periodically to see if we have made any changes.

There are different definitions of the types of processor of your personal data which are highlighted below for clarification:

- A data processor is an organisation that processes personal data on behalf of another company that is the data controller.  

- A data controller is an organisation that collects, uses, and manages personal data and has responsibility for determining how the personal data is collected, used, and managed.

- A data protection officer is the person in an organisation who has responsibility for monitoring compliance with data protection law and for ensuring that personal data is protected within an organisation.  

Kooomo Commerce uses information gathered from you when you use our website, contact us directly, or sign up to our marketing lists and as such is a Data Controller in these circumstances as it is determining how the data is being processed. Kooomo Commerce also acts as the Data Processor in circumstances where it is legitimately processing data on behalf of another business or company to provide goods or services on their behalf.  

Kooomo Commerce is registered in Ireland under company number 730063 with Its registered office at 4th Floor, Carlton House, Henry Street, Limerick, VR94DD80 and its website being www.kooomo.com  

How Do We Use Your Personal Data

We collect personal data when you visit our website and request information by submitting a form on one of our webpages or when you make contact directly via the website, telephone, email or post directly.  

Typically, this information consists of the following, but is not limited to:

- Name
- Address
- Email Address
- Business Name
- Telephone Number
- Reason for the contact or other relevant information pertaining to the enquiry.  

This personal information is then used in the following ways:

- To allow contact following an enquiry for further information or services and to then support the delivery of any subsequent services.

- For marketing purposes to allow us to send you promotions or information on additional services that we may provide. This may also include levels of profiling or to create specific audiences to ensure we market to you about relevant products and services.

- For research and statistical purposes. This includes collecting data about how you use the Site including the content you look at and the monitoring and analysis of your engagement with us. This information is used to identify patterns which we can use in our marketing to help us improve our services and promote Kooomo and to allow Kooomo to develop, manage and administer its relationship with its business contacts and customers.

- To comply with any legal or regulatory obligations which our business is subject to.

By using the Kooomo website www.kooomo.com and accessing any services we offer through the website you are agreeing to be bound by this Privacy Notice in respect of the information collected about you via this Site.  

Kooomo may also collect personally identifiable information with individuals' consent when they voluntarily submit information to the Company by way of a job application or submission of a curriculum vitae. In this instance, personal data will only be held for as long as it is required for the purpose of recruitment assessment and will not be used by the Company for any other purpose. It may be shared with third parties (e.g. recruitment agency or HR consultant) to assist with the recruitment assessment process.

We may also obtain, collect, and process your Personal Data where it is in our legitimate interest to do so for example, in support of our clients where we are acting as the Data Processor, and we need to fulfil our legitimate interest for e Third Party. When we process your Personal Data based on our legitimate interests, we make sure to consider and balance any potential impact on you and your data protection rights. We will not use your Personal Data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted by law).

Where we are relying on your consent as our legal basis for processing your personal data, you have a right to withdraw this consent at any time.

We take reasonable risk based measures to protect the data provided via our services which may include pseudonymising or anonymising the personal data. If personal data is pseudonymised, this means it is de-identified so you are no longer identifiable, but we can re-identify you if we have a requirement to do so. If personal data is anonymised, it is de-identified, but can never be re-identified in the future.   However, no internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to us via the internet.  

Cookies and tracking

Like many websites, we use “cookies” to enable us to personalise your visits to this website, keep track of your preferences and to track the usage of this website. Cookies are small pieces of information that are stored on your computer by your browser. Your browser will have the option to prevent websites using cookies (your browser’s help screen or manual will tell you how to do this), but please note that this may reduce the functionality of this Site and other websites. Like all websites, our servers automatically record ‘log files’ containing information about the volume and characteristics of our website traffic e.g. IP address, numbers of pages viewed, length of time spent on site. We use log files to build pictures of how our site is used that help us to monitor and improve the service we provide.  

Who has access to the information?

The appropriate employees at Kooomo, and where legitimately required relevant suppliers, have access to the information, including personal information that we have collected from you. If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. We will not otherwise disclose, sell or distribute your information to any third party without your permission unless we are required to do so by law.

How long is my data held?

We store Personal Data only for as long as it is necessary for the fulfilment of the purpose for which the Personal Data was collected, unless otherwise required or authorised by applicable law or a regulatory requirement. We take measures to destroy or permanently de-identify personal information if required by law or if the Personal Data is no longer required for the purpose for which we collected it.  

How do I change my permissions?

If you want to update your information, change your mind, or no longer wish to be a part of our community, please email marketing@kooomo.com and let us know. You may ask us to make changes and we will action these as promptly as possible. You can also unsubscribe from receiving emails from us by clicking on the “unsubscribe” link in our emails. Your details will be immediately removed, and we will not contact you again.  

Changes to our privacy policy

Our services and our business may change from time to time. As a result, at times it may be necessary for us to make changes to this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Right of Access  

This is known as a Subject Access Request. If you would like to know if we are processing personal data relating to you and you would like to have access to any such personal data, then please email DPO@kooomo.com

More Information

If you have any queries about how we use your information or on data protection generally then please email at DPO@Kooomo.com or write to us for detail to the Data Protection Officer, 4th Floor, Carlton House, Henry Street, Limerick, VR94DD80