Order Management
Order Management
Order Management

Easily process, manage and fulfil orders by creating and customising specific rules so the Kooomo platform does all the hard processing work for you.

MANAGE ALL SALES CHANNELS

Fulfil the maximum number of orders possible by centralising all of your stock information using our Distributed Order Management tools. Get detailed reports on the orders coming through from all sales channels in your customised order report dashboard. Gain instant insight into your high-performing channels - be it your e-Shop, online marketplaces, Google Shopping, or even in-store through a POS. 

GENERATE SHIPPING LABELS

Smart tools within the Kooomo platform generates shipping labels, invoices, and return slips automatically. There's no need to spend hours manually inputting individual order information - the platform does all the hard work so you don't have to!

TRACK REFUNDS, EXCHANGES, AND RETURNS

Review and manage all incoming requests for returns, exchanges, and refunds through the order management dashboard. You can also access the customer service portal to check queries about specific orders, to ensure a positive customer experience.

Find out more about our features