Give users a true omnichannel experience by implementing click and collect into your digital commerce strategy. Many retailers use their central warehouses to ship orders to physical stores a few times a week. With our omnichannel commerce solution features, orders can be placed online and ready to collect within a matter of hours. Users can also buy products online, and return in-store, or order in-store and have items delivered to them directly.
The Kooomo digital commerce platform enables you to track all payments, from both online transactions and through a point of sales (POS) in bricks and mortar stores. Giving retail staff in physical stores visibility over customers' orders ensures a smooth customer experience.