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Dashboard

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question:
Dashboard
answer:
Kooomo Platform provides to the partners of the eKosystem a detailed and complete dashboard with the most important KPI to manage one or more eshop.
This section contains:
OVERVIEW: in this panel, you can see general information about traffic, paid orders, turnover and average ticket.
TRAFFIC: in this panel, you can see the average visits, the new registered users, the conversion rates; you have to select the period of the traffic you need, from the right menu.
TURNOVER: in this panel you can see the number of invoices and the countries from which the invoices have been preceded. You have to select the period of the turnover you need, from the right menu.
MERCHANDISING: this panel gives you important information about most searched keywords, most viewed products, most sold products and also about products on sale or the availability of published products.
MARKETING in this panel you can find the turnover per campaign, return cost per campaign or orders per day/country.
OPERATIONS: in this panel you can find information about order history and workflow, number of credit notes, tickets and customer reviews.
REPORTS : in this panel you can find information about information about orders, invoices, fraud and refunds, visits per language/country, operations, payments method, warehouse, viewed products, sales by options/category and best sellers.
order:
1
level:
second

Sales

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question:
Sales
answer:
The Sales section contains an overview of the orders placed by the final customers.
The subtabs are as follows:
ORDERS: It displays all the orders in the merchant. You will see all pending orders on the platform. You can narrow down the results by date and/or status.
INVOICES: you display all the invoices issued by the platform
CREDIT NOTES: you display all the credit notes issued by the platform
TAXES: you can add new tax typology and tax value
level:
second

Catalog

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question:
Catalog
answer:
The Catalog section allows to create the category tree of the eshop and uploading the products to be displayed in the Front End. The section contains the followings subtabs: Products: to upload/create/edit/cancel products Categories: to manage the products’ categories Data entry: to upload all the csv files to create category tree, products and price lists Characteristic: to create product’s characteristics in product and category page Keywords: to associate a keyword to each product Brands: to connect the data entry to the brand When a brand has been created, it is highly recommended to create a massive data entry to upload the products, creating the category tree and price lists.
level:
second

Customers

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question:
Customers
answer:
The Customers section allows to check and export all the users registered on your online shop or to check users that subscribed or unsubscribed to the newsletter. You can to and advanced research through email address, user name, range of date, range of age (if the function is enabled on your frontend and the data is saved in the database), users gender (if the function is enabled on your frontend and the data is saved in the database) and users who have done purchases on the shop (if you need to do specifics activities on user’s behavior).
level:
second

Customer Relationship Management (CRM)

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question:
Customer Relationship Management (CRM)
answer:
The CRM tab enables you to manage all the day-to-day tasks concerning the clients’ management.
The CRM contains the following sections:
Tickets - easy and direct management of client requests from all channels (including Amazon and eBay) directly from the platform. Can choose from hundreds of templates in multiple languages. Historical order enquiries stored in our CRM module in back-office
Survey - This section refers to the automatic email the system sent to the user after the delivery. The user can provide a feedback about the use of the Kooomo platform. On the top you can see the average rating for each question and the % for each value of the questions. Below there are all the feedback for the details of the user (order number / user / date). This can allow the customer service team to contact the user and understanding with him how the system can be improved.
Product review- This section refers to the section in the product page where the user can provide a feedback on the product. • Survey - This section refers to the automatic email the system sent to the user after the delivery. The user can provide a feedback about the use of the Kooomo platform. On the top you can see the average rating for each question and the % for each value of the questions. Below there are all the feedback for the details of the user (order number / user / date). This can allow the customer service team to contact the user and understanding with him how the system can be improved. • Product review- This section refers to the section in the product page where the user can provide a feedback on the product.
order:
1
level:
second

Marketing

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question:
Marketing
answer:
With our extensive marketing tab, there is no end to the different types of promotions you can run:
• PROMOTIONS
Promotions can be configured by geographical area, user, user group, product category and cart. All types of promotions are supported (i.e. percentage discount, number of items discount, fixed amount, free shipping, free products, etc.)
• CUSTOMIZABLE CHECK OUT
Saved shopping carts with configurable expiration time, one page checkout, guest check out, option to create account at beginning of check-out, accept gift messages per order and per item
• CHOOSE SHIPPING / PAYMENT
Flexibility for the clients to customize the purchase process
• COUPON & GIFT CARD
Promotion by coupon / promo code with options for configuring usage limits
• ABANDONED CART PROMOTION
Possibility to set up personalized promotion for clients that attempt to leave before completion of the purchase
• WISHLIST
Add any products to a personalized wish list
order:
1
level:
second

GETTING STARTED

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question:
GETTING STARTED
order:
1

LOOK AND FEEL

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question:
LOOK AND FEEL
order:
1

What does Kooomo do?

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question:
What does Kooomo do?
answer:
Kooomo makes selling online easier. It’s a Digital Commerce platform in the cloud that includes all the necessary tools to set up and manage your entire ecommerce journey from start to finish. If you’re thinking about selling your first products online, or if you already have thousands of SKUs, Kooomo is designed to turbo boost your sales, and grow your business globally.
order:
3
level:
second
is_common_question:
no

What do I need to do in order to start selling?

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question:
What do I need to do in order to start selling?
answer:
Kooomo includes all the features and functionality for you to start selling straight away. You can contact Kooomo or any of our Advanced Partners who will give you access to the platform, so you can upload your products and make your bright idea a digital commerce success.
order:
2
level:
second
is_common_question:
yes

How do I design my store?

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question:
How do I design my store?
answer:
Kooomo gives you full control over the look and feel of your store. The user friendly content management system empowers you to sell more products and tell your story with your own visual identity. You can easily design your store using Kooomo editing tools. We provide a standard template to start from and if you have knowledge of HTML you can easily organise your information and content. Kooomo frontend is made of simple HTML, CSS, with inclusion of SMARTY functions that recall content from the database. If you’re more advanced developer we can provide you with GIT access to work locally on your HTML.
order:
1
level:
second
is_common_question:
yes

How do I add content to my store?

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question:
How do I add content to my store?
answer:
Kooomo has a content management system already integrated in the core features of the platform so you can add content via your admin interface. You don’t have to be an HTML expert or highly skilled developer, anyone can add content that can be uploaded and managed in multiple languages.
level:
second
is_common_question:
yes

Can someone design my store for me?

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question:
Can someone design my store for me?
answer:
Yes, absolutely. We have a long list of top-notch Partners that can help you get set up and manage your store. Go to the Partners page to find your best fit, or if you'd like us to point you in the right direction, get in touch, with the Kooomo team.
order:
5
level:
second
is_common_question:
yes

I would like my store to be integrated with social networks, is it possible with Kooomo?

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question:
I would like my store to be integrated with social networks, is it possible with Kooomo?
answer:
Yes, absolutely. Kooomo provides an open environment. You can use your login for Google, Facebook, LinkedIn and VK and create apps to integrate information from Kooomo into your social activity. You can also create an app to buy directly on your Kooomo store from any social network.
level:
second
is_common_question:
yes

I would like to have totems with my digital platform, is this possible with Kooomo? How can I do it?

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question:
I would like to have totems with my digital platform, is this possible with Kooomo? How can I do it?
answer:
Yes, certainly. Kooomo integrates a graphical engine that allows you to create skins for different screens: tablet, desktop, mobile, touchscreens, etc.
To create a transactional totem skin it can take less that 10 working days for an expert HTML developer. Kooomo integrates various payment methods that can close the order process onsite.
level:
second

Can I develop a mobile site? Is Kooomo responsive?

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question:
Can I develop a mobile site? Is Kooomo responsive?
answer:
Yes, Kooomo basic template is responsive and depending on your HTML developer you can have a responsive design.
Kooomo also allows you to design different skins for different devices if you want to have specific projects depending on the objective.
level:
second
is_common_question:
yes

How do I set up VAT, currency and multiple languages?

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question:
How do I set up VAT, currency and multiple languages?
answer:
Setting up VAT, currency and languages on Kooomo is simple as it is already part of the site configuration and can be done in just a few clicks. You can certainly do this step yourselves or, you can select a Kooomo Partner if you'd like a little help.
order:
1
level:
second
is_common_question:
yes

CONTENT MANAGEMENT SYSTEM (CMS)

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question:
CONTENT MANAGEMENT SYSTEM (CMS)
order:
3

Can I publish a banner on my site at a certain time pre-set (00.00 am) and publish a discount accordingly?

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question:
Can I pre-schedule banners on my site to publish discounts, etc?
answer:
Yes, this very useful feature allows you to add and automate discounts and other content in advance so that you're always one step ahead of the game!
order:
2
level:
second
is_common_question:
yes

Do I need to have extensive knowledge in HTML to work on the content of the site?

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question:
Do I need to have extensive knowledge in HTML to work on the content of the site?
answer:
No, not at all. Once the site has been set up by a developer/agency, you can add content and images yourself easily and as often as you like.
order:
1
level:
second
is_common_question:
yes

How do I set up VAT, Currency and Multiple Languages?

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question:
How do I set up VAT, Currency and Multiple Languages?
answer:
Setting up VAT, currency and languages on Kooomo is simple as it is already part of the site configuration and can be done in just a few clicks. You can do this step yourselves or select a Partner that can help you to analyse your organization and configure the platform accordingly.
level:
second
is_common_question:
yes

Is Kooomo only a cart system? Should I buy or licence other softwares to close the selling cycle?

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question:
Is Kooomo only a cart system? Should I buy or licence other softwares?
answer:
No, Kooomo is far more rich than a cart software, it includes all modules to actively manage the selling process from Product Information Management to Order Management, from Warehouse Management to Returns. With Kooomo you can switch on your Digital Commerce in a few mere clicks and benefit from a complete stack of functionalities at no extra cost.
level:
second
is_common_question:
yes

Do I need to worry about hardware and maintenance costs?

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question:
Do I need to worry about hardware and maintenance costs?
answer:
No, the Kooomo fee includes all hardware and software maintenance expenses whilst also keeping the quality of your site to the very highest of internet standards. There won’t be any unpleasant surprises as everything is set up to give you full stability in budget management and results.
level:
second
is_common_question:
yes

Why should I use Kooomo instead of other softwares?

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question:
Why should I use Kooomo instead of other softwares?
answer:
Kooomo has been developed to democratise Digital Commerce in enterprise environments. This means that Kooomo has all the functionalities that any company from an SME to a Multinational enterprise need to manage their digital presence, and it is at your disposal in a friendly offering. The platform is extremely rich including all the modules you need without the need to buy software from other vendors. With Kooomo, you can go live in a few days, including even entering a completely new market within hours. There are no extra costs and all is forecastable upfront from pricing to quality. This allows you to focus on what you do best, improving your business.
level:
second
is_common_question:
yes

What is SaaS? How is Kooomo SaaS? What is the difference with on-premises software?

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question:
What is SaaS? What is the difference with on-premise software?
answer:
SaaS means Software as a Service. In the past, you will probably have installed and run software on a computer or device on the premises of your work or home - this is “on-premise”. SaaS is accessed via the internet and hosted by the provider. There are a number of reasons why the market trend is moving to a SaaS model. The provider (Kooomo) is responsible for upgrades, uptime and security. You don’t have to worry about buying, installing or managing hardware or software - all you need is access to the internet. This gives you the freedom to invest your time and resources on developing your brand.
level:
second
is_common_question:
no

How can Kooomo help me to sell more?

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question:
How can Kooomo help me to sell more?
answer:
Beeing: Sales = Conversion Rate * Traffic * Average order

With Kooomo you can benefit in every factor of the multiplication:
Conversion rate: with an easy CMS you can optimize the message, with a proved order process you benefit from millions of transaction, with a stable environment you don’t have to worry about the platform, with an easy HTML engine you can improve your site continuously, with easy integration you can work with external apps, with Kooomo complete order feature you can recall users who have not paid.

Traffic: with a strong SEO engine you can maximize your listings, with easy integration you can work with external apps to optimize your traffic, with feeds you can increase your sources, with full integration with Analytics tools you can improve your buying, with easy HTML you can create effective landing pages within the platform, with SAAS model you don’t have to worry about peaks or site speed.

Average order: with the promotion engine you can bundle products or propose to add in the cart, with free shipping at a price you can push for a higher order, with external partner integration you can work on price and AI to better drive the selling cycle.
level:
second
is_common_question:
no

How can Kooomo help me manage my Brand internationally?

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question:
How can Kooomo help me manage my Brand internationally?
answer:
Kooomo allows you to control from a single place all your international presences whether operations are managed by your team, a branch, a distributor or a licensee. You can decide on graphic design and sites policies, you can control traffic and transactions, you can manage Partner permissions. Kooomo allows you to select easily Partner in far away places from a list of pre-registered Partners or adding new ones and control them from the admin interface. Kooomo HTML engine opens you the opportunity to feed different devices including mobiles and totems allowing you to decide from a single tool to deliver a consistent message globally.
level:
second
is_common_question:
yes

How Kooomo reduces Digital Commerce complexity?

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question:
How Kooomo reduces Digital Commerce complexity?
answer:
Kooomo is designed to transform complex processes into a manageable environment. From fast time to market to intuitive user interface Kooomo provides an Omni comprehensive tool to organise an evolute distribution. Kooomo provides a set of functionalities that once configured properly allows users to perform easy tasks with very few technical knowledge requirements. The authorization engine allows you to open to specific profiles administration interfaces designed with very few buttons to perform routinary activities. The international architecture allows you to split the output to properly address needs of geolocalized users. Kooomo can be used as a stand-alone platform providing all the modules needed to perform a high-level Digital Operations. All this can be done without installing any third party solution and no hardware maintenance is needed. With Kooomo you can get the best out of your sale cycle at no infrastructure cost.
level:
second
is_common_question:
yes

Customization vs configuration. I’m used to customize my platform, how can I personalize my Digital presence with Kooomo to make my Brand experience unique?

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question:
Customization vs configuration. I’m used to customize my platform, how can I personalize my Digital presence with Kooomo to make my Brand experience unique?
answer:
The application world is moving from bespoke developments into feature rich platforms where you can configure almost anything with very little coding. This is happening in many software verticals. Kooomo embraced this trend first in the Digital Commerce. After many years, Kooomo has almost anything previously meant as customization in its core and, by including SMARTY functions in the front end, you can enrich your site with many different options. The biggest benefit of this vision is that you won’t need to maintain your developments between versions as the platform will remain stable in the long run. In addition to this in those activities where you want to include specific softwares Kooomo behave as an open platform for integration exposing APIs and developing integrations with third party apps.
level:
second

I’ve been investing for long on the platform I’m actually working with, why should I change for Kooomo now?

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question:
I’ve been investing for long on the platform I’m actually working with, why should I change for Kooomo now?
answer:
SAAS is more and more the future of any software, on SAAS applications you can forget about maintenance and store all your data and processes them in the long term with Data Analysis and process optimization. There are many interaction between your Digital Commerce and your organization and final users, some of them you are aware and you track them but there are others if you are not an expert is not easy to realize. Kooomo store all you data and interaction presenting you short and long term improvements on your customers behaviours and reactions to your decisions. The faster you move on Kooomo the more information you will store to make wise improvements on your Digital Commerce strategy and to choose the right Partners.
level:
second
is_common_question:
yes

Is the Kooomo platform customizable?

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question:
Is the Kooomo platform customizable?
answer:
Yes, absolutely! Kooomo wants to democratize ecommerce by providing the tools that you need as part of the core platform, with the option to pick and choose apps and partners from our eKosystem of 1-click integrations. As Kooomo is a bespoke solution, it offers you full flexibility to create with no limiatations in the front or backend.
order:
3
level:
second
is_common_question:
yes

My site should cater for Event Sales, allowing customers to shop a select category of items for a set period, is it possible to do this with Kooomo?

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question:
My site should cater for Event Sales, allowing customers to shop a select category of items for a set period, is it possible to do this with Kooomo?
answer:
By working on the CMS and Smarty Templates, it is possible to develop countdown banners and/or landing pages for Multiple Event Sales, show/hide specific categories of products based on any user demographic data, show/hide specific categories of products on specific periods of time, schedule content web
order:
4
level:
second

My site should showcase product quality and brand authenticity better via content pages, can I do this with Kooomo?

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question:
My site should showcase product quality and brand authenticity better via content pages, can I do this with Kooomo?
answer:
Kooomo provides a powerful CMS with multiple functionalities, such us:
• Create Web Content Typologies (e.g. News)
• Create Web Content in specific typologies (Summer New Collection News)
• Multilanguage
• Multicounty
• Content Scheduling
• Landing Pages creation
order:
5
level:
second

Site should allow for products to be filtered by brand, is it possible on Kooomo?

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question:
Site should allow for products to be filtered by brand, is it possible on Kooomo?
answer:
By using the Product Characterization you can filter by any keyword.
level:
second

Site should display a product’s estimated retail price along with its retail price. Can it be done on Kooomo?

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question:
Site should display a product’s estimated retail price along with its retail price. Can it be done on Kooomo?
answer:
ll different typology of prices e.g., RRP, Sell Price, Estimated Price, Sales Price, Discounted Price, are available in the Frontend Smarty Templates to be shown as preferred. For example, RRP or any Discounted or Sale Price can be shown as strike prices.
level:
second

My site should allow customers to favourite products and create a wish list. Is it possible on Kooomo?

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question:
My site should allow customers to favourite products and create a wish list. Is it possible on Kooomo?
answer:
Yes, Kooomo provides functionality. The users can see their wish list in the My Account page.
level:
second

I use a specific Content Management System (CMS), can Kooomo integrate with it?

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question:
I use a specific Content Management System (CMS), can Kooomo integrate with it?
answer:
Yes, Kooomo already integrates with several CMS. When there is not a 1 click integration with your specific CMS you can integrate through Kooomo APIs or get in touch with our staff and ask for a deep integration.
level:
second
is_common_question:
yes

KNOWLEDGE BASE

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question:
Knowledge Base
order:
1

Does Kooomo provide B2B functionalities?

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question:
Does Kooomo provide B2B functionalities?
answer:
Kooomo's powerful B2B module enables you to sell to your B2B clients in any market no matter what size. This module enables you to proccess B2B orders on the platform, also allowing customers to make their own orders directly through the front end of your site.
level:
second
is_common_question:
yes

How do I get set up on the eKosystem as a Kooomo partner?

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question:
How do I get set up on the eKosystem as a Kooomo partner?
answer:
Kooomo is always looking to grow it's ever expanding list of partners so that we can offer a democratized ecommerce to our clients. All you have to do is register on our site in a few simple steps, or simply get in touch with the Kooomo team.
level:
second
is_common_question:
yes

How do I get set up on Marketplaces?

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question:
How do I get set up on Marketplaces?
answer:
There are a couple of requirements that need to be met before you can start selling on Marketplaces through Kooomo: 1) Creation of a seller account on each marketplace you want to sell in. The account setting is specific for each marketplace and this operation must be processed outside Kooomo (i.e. definition of Ebay graphics, creation of a Paypal Account for Ebay, credit card and bank account setting on Amazon Seller Central, account verification process on Seller Central). 2) Connection of Ebay and Amazon accounts with Kooomo 3) Activation of Ebay and Amazon markets (i.e. Ebay IT, Ebay ES, Amazon DE, Amazon USA). 4) Creation of publication rules on Kooomo - Marketplaces You need to set up the category template, the description template, the stock template, the payment template and the price template which will allow you to create a multiple set of combinations of rules to apply to every single listings. Once these simple steps are followed, you will be ready to sell your products on Kooomo. For more information, contact us today!
level:
second
is_common_question:
yes

How can I create listings on eBay and Amazon?

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question:
How can I create listings on eBay and Amazon?
answer:
1) Upload your products on Kooomo with a data entry (.csv file). If you have an eshop, products will go live; If you don't have an ehsop, products will be simply stored in Kooomo. 2) Import your products on Kooomo - Marketplaces from the data entry. You can select the marketplace and the market. 3) Apply a publication rule and assign a category to every listing 4) Launch your products. You can go live with a single product or with several products at the same time.
level:
second
is_common_question:
yes

How do I get my products live?

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question:
How do I get my products live?
answer:
Going live on Kooomo is simple and straight forward- once you have uploaded your product catalogue onto the platform via CSV file transfer, you can assign products to categories and publish products live on your site. When your products have populated the Kooomo database, you can feed them directly to your Marketplace account, should you wish.
level:
second
is_common_question:
yes

Does Kooomo provide reporting and analytic functionalities?

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question:
Does Kooomo provide reporting and analytic functionalities?
answer:
With the Kooomo Dashboard, you can manage data in order to create personalized reports on all areas from sales and invoices to stock to traffic and conversion rate reports. These can all be viewed and download in various formats (png, jpg, pdf, svg, csv) defined by date, location, currency, etc.
level:
second
is_common_question:
yes

Can I manage invoicing and credit notes with Kooomo?

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question:
Can I manage invoicing and credit notes with Kooomo?
answer:
Yes, Kooomo provides an invoicing system that creates invoices from orders and credit notes from returns with specific VATs per Country (when needed). The Order Automation system generate invoices immediately from selected orders according to the rules you set in the system. The reporting system allows you to get all info in one place of generated invoices and credit notes.
level:
second
is_common_question:
yes

How much does Kooomo cost?

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question:
How much does Kooomo cost?
answer:
There is an initial set up fee depending on your business needs and thereafter, Kooomo works off a revenue share model. Contact our sales team today to find out more!
level:
second
is_common_question:
yes

How am I billed?

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question:
How am I billed?
answer:
Revenue share is calculated and billed on a monthly basis.
level:
second
is_common_question:
yes

I want to use my own Warehouse Management System (WMS)- can Kooomo integrate with it?

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question:
I want to use my own Warehouse Management System (WMS)- can Kooomo integrate with it?
answer:
Yes, no problem. Kooomo is already integrated with many WMS but if you wish to use a specific WMS that is not one of our 1 click integrations, it can be integrated through our APIs or full integration. Get in touch with a Kooomo team member to discuss further.
level:
second
is_common_question:
yes

Can my customers create Wish Lists with their favourite products through Kooomo?

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question:
Can my customers create Wish Lists with their favourite products through Kooomo?
answer:
Yes, Kooomo does indeed provide this tool. Users can see their Wish List in the My Account page.
level:
second
is_common_question:
yes

Can I use multiple warehouses with Kooomo?

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question:
Can I use multiple warehouses with Kooomo?
answer:
Yes, you can set multiple warehouses with Kooomo, whether they are physical warehouses or your shops. All stock will be synchronised across the warehouses and each can be configured to show product information according to stock availability.
level:
second
is_common_question:
yes

Is Kooomo SEO friendly?

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question:
Is Kooomo SEO friendly?
answer:
Yes, Kooomo has an SEO Management tab as part of the core platform. Its features include automatic generated sitemap, SEO content Management in multiple languages (Meta tags) and SEO friendy URL Configuration, as well as 301 and 302 redirects.
level:
second
is_common_question:
yes

Can I integrate my Customer Loyalty Card?

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question:
Can I integrate my Customer Loyalty Card?
answer:
Yes, no problem. Kooomo has already integrated several loyalty card softwares, but if your chosen one is already part of our eKosystem, we can provide API to do a custom development.
level:
second
is_common_question:
yes

Does Kooomo support multibyte languages?

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question:
Does Kooomo support multibyte languages?
answer:
Yes,Kooomo uses multibyte languages (Russian, Chinese and Arabic) allowing you to translate your site into any language.
level:
second
is_common_question:
yes

Does Kooomo support multibyte languages?

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question:
Does Kooomo support multibyte languages?
answer:
Yes,Kooomo uses multibyte languages (Russian, Chinese and Arabic) allowing you to translate your site into any language.
level:
second
is_common_question:
yes

How can I integrate with Partners, and is it easy to switch from one to another?

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question:
How can I integrate with Partners, and is it easy to switch from one to another?
answer:
Our eKosystem of Partners aims to democratize eCommerce by offering a wide range of Partners and Apps to our clients. We want it to be easy and seamless to switch from and add different Partners, depending on the evolving needs of your business. All you have to do is enter into the eKosystem tab and in a few short clicks, you'll be set up and ready to go!
level:
second
is_common_question:
yes

Does Kooomo support Multi-Vat?

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question:
Does Kooomo support Multi-Vat?
answer:
Yes, it does. With Kooomo you can sell anywhere in the world as we support all languages, currencies and tax zones to ensure that you have easy access to international markets.
level:
second
is_common_question:
yes

What marketing promotions can I run from the Kooomo platform?

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question:
What marketing promotions can I run from the Kooomo platform?
answer:
Marketing is one of the most extensive tabs on the Kooomo platform and all types of promotions are supported (i.e. percentage discount, number of items discount, fixed amount, free shipping, free products, etc.) They can be configured by geographical area, user, user group, product category and cart. There is also an option for Customizable Check Out, Coupons & Gift Cards, Abandoned Cart promotion and much more.
level:
second
is_common_question:
yes

Does Kooomo provide a return process?

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question:
Does Kooomo provide a return process?
answer:
Yes, Kooomo has an inbuilt return process where you can deal directly with customers through CRM and issue exchanges/full refunds.
level:
second
is_common_question:
yes

SEO

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question:
SEO
answer:
In Kooomo, we are well aware of the importance of being at the top of the search engine results page- that’s why we provide you with all the tools you need to improve your SEO.
Kooomo allows you to:
• Save SEO friendly URLs
• Personalise the Meta Tags (Title, H1 and Meta description)
• Import 301/302 redirections
• Auto-generated XML Sitemap
• Update category descriptions with internal linking
• Enable 404 pages
• Enable Href lang setting
level:
second

CMS

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question:
CMS
answer:
The CMS section manages all the content of the E-shop. The CMS tab contains three sections:
1. Content
2. Translation
3. Configuration
Some of the Kooomo CMS features :
• ABILITY TO ORGANIZE THE CONTENT BY SPECIFIC RULE
Possibility to customize the content shown depending on final customer location (i.e. different promotions for different countries, languages etc.)
• EASY CONFIGURATION
Easily configurable content types and easy creation of new content :
• BLOG
Build a blog integrated within the ecommerce website (information about the products, prices, images, etc)
• USER ROLE
A specific role can be given to admin users to manage the content
• CATEGORY BANNER
Personalized management of banners, headers, categories and promotional areas dedicated to seasonal collections
• IMPORT / EXPORT Reduced implementation time with the import of files through the admin interface
level:
second