eCommerce Platforms Comparison
eCommerce Platforms Comparison

See how the Kooomo platform stacks up against other players in the eCommerce industry with this platforms comparison guide.

Choosing an eCommerce solution?

Whether you're looking to launch your first online store, or are considering making the switch from your current eCommerce solution, it's important to weigh up all of your options. This eCommerce platforms comparison guide gives you a snapshot of the core features and functionalities within each major platform, and highlights the many benefits of choosing Kooomo as your end-to-end digital commerce solution.

  Kooomo Logo Shopify Plus Logo Magento Logo Salesforce Commerce Cloud Logo SAP Hybris Logo
Company Information          
Headquarters UK & Ireland Canada USA USA USA
Industry Experience Founded 2000 Founded 2004 Founded 1985 Founded 2004 Founded 1997
Cost & Time to Market          
Average Implementation Cost € 20-50k € 18k € 40-100k € 500k + € 600k
Revenue Share c. 3%
or negotiated flat monthly fee depending on business model
x 7-10% 0.5-3% x
Time to market 1-3 months weeks 3-6 months 6+ months 6+ months
Annual licensing cost none none € 18 - 25k none varies
System integrator required? No No Yes Yes Yes
Business Model          
Architecture Cloud Cloud On-premise Cloud On-premise
ERP/EPOS Integration In-house Third-party Agencies Third-party Agencies Third-party Agencies Third-party Agencies
One click integrations x x x x
Upgrades Free of charge Free of charge Free of charge Free of charge Additional charge
Updates Every 3 weeks Regular x 6 times per year x
Value-added services Digital Marketing, SEO, Store Management, Warehouse Management x x x  x
Features & Functionality          
Full stack of technology x x x x
Multi-language x
Multi-currency x
Omnichannel
Marketplaces Connector Via Partners Via Partners
Distributed Order Management x x
Programming Language html, css html, css php proprietary Language c, c++
Front-end Design (Look & Feel) CMS & Global ecosystem of agency partners Shopify templates only Third-party agencies Third party-agencies Third-party agencies

Company Information

Headquarters

Kooomo Logo UK & Ireland
Shopify Plus Logo Canada
Magento Logo USA
Salesforce Commerce Cloud Logo USA
SAP Hybris Logo USA

Industry Experience

Kooomo Logo Founded 2000
Shopify Plus Logo Founded 2004
Magento Logo Founded 1995
Salesforce Commerce Cloud Logo Founded 2004
SAP Hybris Logo Founded 1997
 

Cost & Time to Market

Average Implementation Cost

Kooomo Logo 50k
Shopify Plus Logo € 18k
Magento Logo € 40-100k
Salesforce Commerce Cloud Logo € 500k +
SAP Hybris Logo € 600k

Revenue Share

Kooomo Logo 0.5-3%
Shopify Plus Logo x
Magento Logo 7-10%
Salesforce Commerce Cloud Logo 0.5-3%
SAP Hybris Logo x

Time to Market

Kooomo Logo 1-3 months
Shopify Plus Logo weeks
Magento Logo 6+ months
Salesforce Commerce Cloud Logo 2-4 months
SAP Hybris Logo 6+ months

Annual Licensing Costs

Kooomo Logo none
Shopify Plus Logo none
Magento Logo € 18 - 25k
Salesforce Commerce Cloud Logo none
SAP Hybris Logo varies

System integrator required?

Kooomo Logo No
Shopify Plus Logo No
Magento Logo Yes
Salesforce Commerce Cloud Logo Yes
SAP Hybris Logo Yes
 

Business Model

Architecture

Kooomo Logo Cloud
Shopify Plus Logo Cloud
Magento Logo On-premise
Salesforce Commerce Cloud Logo Cloud
SAP Hybris Logo On-premise

ERP/EPOS Integration

Kooomo Logo In-house
Shopify Plus Logo Third-parts Agencies
Magento Logo Third-parts Agencies
Salesforce Commerce Cloud Logo Third-parts Agencies
SAP Hybris Logo Third-parts Agencies

One click integrations

Kooomo Logo
Shopify Plus Logo x
Magento Logo x
Salesforce Commerce Cloud Logo x
SAP Hybris Logo x

Upgrades

Kooomo Logo Free of charge
Shopify Plus Logo Free of charge
Magento Logo Free of charge
Salesforce Commerce Cloud Logo Free of charge
SAP Hybris Logo Additional charge

Updates

Kooomo Logo Every 3 weeks
Shopify Plus Logo Regular
Magento Logo x
Salesforce Commerce Cloud Logo 6 times per year
SAP Hybris Logo x

Value-added services

Kooomo Logo Digital Marketing, SEO, Store Management, Warehouse Management
Shopify Plus Logo x
Magento Logo x
Salesforce Commerce Cloud Logo x
SAP Hybris Logo x
 

Features & Functionality

Full stack of technology

Kooomo Logo
Shopify Plus Logo x
Magento Logo x
Salesforce Commerce Cloud Logo x
SAP Hybris Logo x

Multi-language

Kooomo Logo
Shopify Plus Logo Via Partners
Magento Logo
Salesforce Commerce Cloud Logo
SAP Hybris Logo

Multi-currency

Kooomo Logo
Shopify Plus Logo Via Partners
Magento Logo
Salesforce Commerce Cloud Logo
SAP Hybris Logo

Omnichannel

Kooomo Logo
Shopify Plus Logo
Magento Logo
Salesforce Commerce Cloud Logo
SAP Hybris Logo

Marketplaces Connector

Kooomo Logo
Shopify Plus Logo Via Partners
Magento Logo
Salesforce Commerce Cloud Logo
SAP Hybris Logo Via Partners

Distributed Order Management

Kooomo Logo
Shopify Plus Logo x
Magento Logo x
Salesforce Commerce Cloud Logo
SAP Hybris Logo

Programming Language

Kooomo Logo html, css
Shopify Plus Logo html, css
Magento Logo php
Salesforce Commerce Cloud Logo proprietary Language
SAP Hybris Logo c, c++

Front-end Design (Look & Feel)

Kooomo Logo CMS & Global ecosystem of agency partners
Shopify Plus Logo Shopify templates only
Magento Logo Third-parts agencies
Salesforce Commerce Cloud Logo Third-parts agencies
SAP Hybris Logo Third-parts agencies

Kooomo vs Magento vs Shopify Plus vs Salesforce Commerce Cloud vs SAP Hybris

In this eCommerce platforms comparison guide, we compare all of the main eCommerce platform providers across 5 key categories (Pricing, time to market, flexibility, global expansion, and features/functionality), to determine which solution best fits your business needs. 
ecommerce-platforms-comparison-pricing

Kooomo: The average cost for brands to implement Kooomo as their eCommerce solution provider is €30k. There are no annual licensing costs, and revenue share varies from 0.5% - 3%. As Kooomo is a cloud-based solution, retailers do not need to consider costs that would typically be associated with on premise solutions, such as integrating with existing in-house hardware systems, or dedicated web servers.



Magento: The initial investment cost to implement Magento as your eCommerce solution can range from €40 to upwards of €100k, depending on the size of your business, as well as how extensive functionality needs to be. Costs are based on a revenue sharing model, ranging from 7%-10%. The higher a brand's online revenue is, the lower the revenue share will be. As a system integrator is necessary for Magento, this runs as an extra labour cost to businesses in the form of highly-skilled front and back end developers. Finally, as Magento is an on premise solution, server, software, and other equipment-related costs must be considered.

Shopify Plus: The average implementation cost for Shopify Plus is €18k. Pricing plans typically start at approximately €1800 per month, but can vary greatly depending on whether retailers want to add specific customisations to their online stores. Annual license costs aren't applicable, and there is no revenue sharing model available to retailers.

Salesforce Commerce Cloud: Pricing for Salesforce Commerce Cloud is based around Gross Merchandising Volume (GMV) on a revenue share basis. This means that the cost is viewed more as an operational expenditure (OPEX) rather than a capital expenditure (CAPEX). As with all eCommerce platforms, total cost of ownership varies greatly as it is completely dependent on the size of your business and turnover, but as Salesforce Commerce Cloud is aimed at enterprise level brands, the investment to get an online store up and running generally exceeds €500k.

SAP Hybris: Similar to Salesforce Commerce Cloud, the cost of implementing SAP Hybris as your eCommerce platform of choice varies. However, as it is an on premise solution that needs a system integrator, and an annual licensing fee, costs can easily clock up to €600k+ in terms of TCO. Pricing is based on the needs of retailers in terms of integration points, development models, system integrations, as well as domestic and international websites.


ecommerce-platforms-comparison-time-to-market

Kooomo: Generally if a brand wants to launch or relaunch their online store using the Kooomo platform, the onboarding timeline is 1-3 months. This includes any development work that needs to be done as well as migration, customisation, and/or bespoke integrations.

Magento: As Magento is an on premise eCommerce solution, time to market is typically between 3-6 months, depending on the complexity of the project. A full project may even take from 6-9 months from concept to implementation, as development time is heavily dependent on linking in-house systems, integrations, and customisations.

Shopify Plus: Most Shopify sites can be built and launched within 2-4 months of initial implementation. By using simple templates as well as the fact that there is little need for development work, building a site tends to be that of a 'drag and drop' process.

Salesforce Commerce Cloud: Typically, the timeline for platform implementation is 6+ months. Salesforce Commerce Cloud is cloud-based, so hosting isn't something that will affect the timeline for implementing the solution. However, as the platform uses its own proprietary language, it means that specialised developers need to work on each implementation project. 

SAP Hybris: Similar to Kooomo and Salesforce Commerce Cloud, there is a certain amount of out-of-the-box functionality that as a result shaves development time off the speed to market. However, overall deployment time from start to finish is 6+ months on average, again depending on the size of the project.

ecommerce-platforms-comparison-flexibility

Kooomo: The Kooomo platform offers full-scale customisation and flexibility as integration with other systems is straightforward. Customised storefronts are possible from a design and UX perspective, and an ecosystem of over 200 partners allow retailers to integrate with third-party applications with little or no extra development work.

Magento: As a whole, the Magento platform is highly customisable, so it's possible to create bespoke storefronts, as well as integrate with other systems. However, one of the main limitations within the platform is the fact that retailers can't always take control of their own site content and layout, due to the open-source nature of the platform. As users are relying on a community of developers to create integration plug-ins for the solution, if they cannot find a suitable integration, they may have to get it developer from scratch.

Shopify Plus: As the Shopify Plus platform relies heavily on the use of templates and API integrations, true flexibility and customisation is limited, especially considering the fact that source code isn't accessible to outside developers.

Salesforce Commerce Cloud: Salesforce Commerce Cloud has the power to create highly-customised online stores, as well as platform-level integrations, but it has a considerably smaller community of integrations than that of Magento.

SAP Hybris: Most components within the SAP Hybris eCommerce platform are customisable, or can even be replaced if needs be within 'The Service Layer'. However, it's important to note that in order to successfully customise the platform, a deep understanding of the various layers of the solution architecture is essential.
ecommerce-platforms-comparieon-global-expansion

Kooomo: The Kooomo platform supports all languages, VAT rates, and currencies. Marketplace integration is also built directly into the platform, with over 60 pure play and category-driven marketplaces available for users to quickly and easily launch their products into new regions.

Magento: Integration with online marketplaces is possible using Magento using community-based extensions, however some development work is needed if you have specific business requirements that need a bespoke solution. Magento supports multiple languages, currencies, and VAT rates also.

Shopify Plus: Through the Shopify App store, you can plug in up to 10 available online marketplaces into your eCommece store. However, Shopify Plus doesn't support multiple languages through a single store. If you want to integrate multiple languages, and various VAT rates, an individual store needs to be created for each country you want to sell in, making cross-border trade a heavily manual process. 

Salesforce Commerce Cloud: Through a single back-end view, users can manage multiple languages, currencies, and VAT rates. 

SAP Hybris: SAP Hybris supports multiple currencies, languages, and VAT rates through a single platform. Integration with online marketplaces is also possible through the Hybris partner network.
ecommerce-platforms-comparison-features

Kooomo: Platform features range from omnichannel to product information management, to DOM and warehouse management, promotions and marketing, and so on. In addition to the core stack of features directly built into the platform, Kooomo's extensive partner network links retailers with industry aggregators across all functions means that users can manage every step of the eCommerce journey through one unified platform.

Magento: Features on the Magento platform include order management, checkout and shipping tools, SEO tools, marketing, and catalogue management. However, functionality around product information management often requires extra work from a third-party partner.

Shopify Plus: Shopify Plus features aren't as extensive as those on other eCommerce platforms, but include content management, discount management, payment management, and PIM. The majority of features aren't built directly into the platform, but instead are available through plug-ins of over 1200 apps in the Shopify App Store.

Salesforce Commerce Cloud: Features on the Salesforce Commerce Cloud platform include omnichannel, marketing and promotion, product information management, and more. The ‘LINK’ partner ecosystem allows users to link pre-built integrations into the platform. However, there are some limitations when it comes to B2B features on the platform, in terms of supporting complex product and organisational hierarchies. 

SAP Hybris: SAP Hybris has a core set of built-in platform features that include product content management, catalogue management, SEO optimisation, omnichannel, reporting, and more. The platform also integrates with other SAP applications, such as SAP ERP and SAP Data Hub.

Learn more about Kooomo platform features

eCommerce terms and definitions

ecommerce terminologies


When you’re weighing up all of your options for choosing your eCommerce solution, it’s important that you full understand understand eCommerce terms and their definitions to ensure that you’re picking the best platform for your business.

Below is a list of the most common eCommerce terminologies and their definitions to help you cut through the jargon!

Time to market

‘Time to market’ refers to the time it takes from choosing your eCommerce solution to the point of full implementation of the platform into your online business. Depending on what eCommerce platform you choose, time to market can range from a few weeks right up to 6+ months.

Implementation cost

The implementation cost of your eCommerce platform is the total cost of getting a platform integrated into your business. This includes setup costs, license fees, subscription plans, maintenance fees, migration fees, hosting fees, and development and design fees. Implementation costs vary for each eCommerce solution depending on what is required by the software itself, as well as any optional elements or projects brands want to introduce at the implementation stage. Costs range from €18,000 right up to over €1 million depending on the eCommerce solution.

Revenue Share

Revenue sharing is an eCommerce pricing model whereby your chosen eCommerce provider is entitled to an agreed percentage of sales revenue from your online store. Revenue share percentages vary greatly depending on the eCommerce platform you choose to implement. Some eCommerce solutions don't have a revenue-sharing model but will have higher implementation costs as a result. Some eCommerce platforms will have different revenue share percentages based on the size and income of your business. The contract agreed with your eCommerce solution provider may involve a variable revenue share percentage that changes over time. Revenue share rates range from 0.5% to 10% depending on the eCommerce platform you use. 

System Integrator

Just as a general contractor would coordinate all aspects of getting a house built, a system integrator is responsible for connecting all relevant systems needed to create an end to end eCommerce solution for your business. This typically means integrating a brand's CRM, ERP, billing system, shipping system, fulfilment system, and more. Generally, system integrators are a separate entity from your eCommerce solution provider, which can result in higher implementation costs for retailers. However, some platforms either do not need a system integrator, or the service is provided in-house. 

eCommerce Architecture

As far as eCommerce terminology goes ‘eCommerce Architecture’ is at the core of all platforms. Architecture refers to how an eCommerce platform is composed and where it lives – be it on-premise, or in ‘the cloud'.

Cloud-based 

cloud-based eCommerce platform is one whereby all data and programs are stored online, meaning that users can access the software anywhere on any device. Cloud-based software also tends to be agile in nature, lending itself seamlessly to companies as they develop and scale their offering over time.

On-premise 

An on-premise eCommerce platform is one that is installed and runs on the physical premises of an organisation, which requires web servers in order to run. On-premise software typically cannot be accessed from any device or from remote locations. The software must be managed by the company's in-house IT team and integrate with existing hardware systems.

Programming Language

A programming language is the particular set of grammatical rules used by developers to build an eCommerce platform. Different eCommerce solution providers use various programming languages (e.g css, html, PHP, c+, c++, javascript, etc.) A programming language is important to consider when choosing a suitable eCommerce platform because it needs to have the capacity of handling all the functions and aspects required for your eCommerce store.

ERP Integration

ERP stands for 'Enterprise Resource Planning' and is an integration that links an eCommerce site with a company's back-end accounting and inventory systems. Not only does an ERP integration connect these systems together, but it also enables them to speak to each other, so that information only needs to be entered into any system once, and the others will sync automatically. 

One click integrations

Most eCommerce solutions enable users to 'plug in' specific third-party applications into their platform across various categories such as digital marketing, logistics, payment gateways, and more. One-click integrations are those that do not require any development work to integrate into your online store - it is just a simple case of connecting the application to the eCommerce platform in question.

Platform Features

One of the most common eCommerce terminologies regarding Platform Features - 'full stack of technology' refers to eCommerce platforms that have the features and functionality to power all aspects of an online business built directly into the software (for example omnichannel, online marketplaces, payment gateways). Many eCommerce solutions rely on third-party applications to bolster the built-in features on their platforms. However, if an eCommerce platform has a 'full stack of technology', it means that users have everything they need within the platform to manage every aspect of the retail journey.

Omnichannel 

Omnichannel is the synchronisation of digital, mobile, and physical eCommerce in terms of order management and inventory optimisation. The purpose of implementing omnichannel into your eCommerce strategy is to create a seamless customer experience so that shoppers have various ways to order products, receive, and return them. By implementing an omnichannel experience, all stock is synchronised, meaning that physical stores become their own warehouses.

Online marketplaces 

Online marketplaces are websites whereby online retailers can sell their products alongside numerous other merchants, and transactions are handled by the marketplace operator. While category-driven marketplaces sell products that belong to one specific category (e.g. Farfetch UK, AirBnB), pure-play marketplaces sell a range of products across all categories (e.g. Amazon, eBay, Alibaba, JD.com).

Value-added services 

Value-added services are additional professional services that online retailers can utilise to strengthen their eCommerce offering if they don't have resources available within their own company. If a retailer chooses to use an additional service from their eCommerce solution provider, it means that a specific in-house team will look after the implementation of specific projects (for example SEO migration), or manage one or many aspects of running an online business. Value-added services include store management, digital marketing, SEO, project implementation, strategic consultancy, etc.

Learn more about Kooomo's Platform Features