What is omnichannel commerce? Omnichannel means synchronised stock, which enables shoppers to click and collect their orders, have more returns options, and experience a seamless customer journey.
Sell wherever, whenever
What are the advantages of using omnichannel features in Kooomo?
Omnichannel features in the Kooomo digital commerce platform allow you to synchronize all of the stock in every one of your warehouses as well as bricks and mortar stores. This, in turn, optimizes all inventory, significantly reducing the odds of items going out of stock.
Implement click and collect
Give users a true omnichannel experience by implementing click and collect into your digital commerce strategy. With Kooomo's omnichannel features, orders can be placed online and ready to collect within a matter of hours. Users can also buy products online, and return in-store, or order in-store and have items delivered to them directly.
Multiple ways to pay
The Kooomo platform enables you to track all payments, from both online transactions and through a point of sales (POS) in bricks and mortar stores. Giving retail staff in physical stores visibility over customers' orders ensures a smooth customer experience.