At Zerogrey Srl. we have over 19 years experience in managing all of the operations necessary for your Brand to sell online all over the world. We take care of all the different aspects of online purchases: International Merchant of Record and Order Management (invoicing, credit notes, refunds, exchanges, etc.); Customer Experience, representing your Brand to the final customers and taking care of all their needs and requests related to pre and post sale by phone or email, in at least 6 different languages, also fulfilling many different customer retention actions; Logistics, by managing warehouses in different countries in Europe, such as Italy and The United Kingdom, as well as outside Europe, such as the US, we take care of preparing and dispatching all of your customers' orders and having them delivered in a timely and accurate manner; Omnichannel integrations and projects; Digital strategy (marketing, SEO, marketing automation, R&D, etc.). We partner with the best players on the market in the different sectors, in order to have the right solutions being a unique point of reference for our brands. This year we launched an Executive Master in eCommerce Management together with some of our partners. We are fully integrated with the Collaborative International eCommerce Platform Kooomo, so if you wish to take advantage of our services, it will be extremely easy to do so. If you wish to find out more about us and our multiple services, please contact us via email or visit our website.
