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Managed Services

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Managed Services
A managed service provider delivering all aspects of the eRetail life cycle from product translation, promotion and marketing, order orchestration, returns management and customer experience management, both written and verbal, in more than 15 languages. The business process outsourcing can also include warehousing and logistics in some of the countries targeted, none of them or all of them.
Managed Services

At Kooomo we solve all the technology challenges associated with crossing borders and entering new markets but for many this only one part of that challenge.

How do you enter the new market? What are the local customs and practices? How do I translate all product information? Where will I hold my stock? How will I fulfil the order? Do I build a team to deliver the brand and the customer experience and how big should that team be?

Managed Services

So many operational challenges exist when new markets are opened or a global strategy deployed and these can lead to resource and skills challenges within the existing business. Our partnership program features some of the world's leading business process outsourcing companies and is already the chosen International eCommerce solution for many of the world's leading fashion and luxury brands. Whether you need a long term solution for international merchandising, logistics and customer experience management or just a launch service while you assess the size of the market opportunity and balance the risks involved, we have a partner that can scale your operations in the chosen markets. Our partners have experience and local knowledge of markets across Europe and Asia from Russia to Turkey to South Korea.